Sisay A. Teklu
Development & Finance Consultant
We all face problems in our personal life and at work individually or institutionally. Some of them might be minor day-to-day problems while other challenges that might arise can be much more significant and complex.
Problem solving is a systematic process of solving a problem when there is a gap between actual and expected results or something that is unsatisfactory for which a resolution or solution is needed .
Common organizational problems can be low productivity per hour/employee/hectare/Birr. Poor time management, declining sales volume, poor employee motivation, below standard public service, below standard customer service, etc.
While the existence of problems is a dry fact in almost every organization, region and country, there are only few organizations, regions and countries that established a systematic problem solving mechanism, and tackle challenges on continues basis.
To begin with, problems and problem solving must be appreciated and must be taken as an opportunity. In any successful organization, this is the first step towards securing sustained progress and/or improvement. However, problem solving is not easy like saying. Research shows 80% of problems identified are ‘killed’ due to procrastination and absence of enabling environment.
The objective of this study is to conduct an assessment necessary for the design and implementation of a systematic problem solving at organization (entity) level across Tigray so that each and every organization (entity) in the regional government effectively and efficiently utilizes its most PRECIOUS asset (human resource) and each entity excels similar organization (entity) in East Africa. It is about attainment of continues improvement using the intellectual, (a person with first degree and above) a resource abundant through out Tigray.
1. Problem solving – Historical Background
1.1 Early Tigray Civilization and Problem Solving
One who visits the town of Aksum definitely, has to raise questions and issues seeking more information to learn what happened in Tigray before 2000 years. Why is Tigray the only place in Sub- Saharan Africa that was capable to have its own letter, number, currency, written language and huge traces of engineering and medicinal knowledge? How did the kings learn to administer not only places in the present Ethiopia and Eritrea but also vast area of Africa including the Middle East? How did they learn to build the huge Aksum obelisks, build irrigation dams, engaged in import and export trade, mint gold and silver while many countries in Europe and North America were not even traced?
The answers to those and similar questions are not easy and beyond the scope of this paper, however, our forefathers were undoubtedly successful not only in identifying important development and social issues or problems around them but also capable to think differently and creatively, generate ideas and solve problems; an evidence of their unique talent and skill that impacted Africa and the Middle East in general and Ethio–Eritrean language, culture, history and religion in particular.
Saint Yared the great African scholar from Aksum
Yared who was fluent in Hebrew, Greek and Geez was able to witness his hard work, talent and skill, first by learning the three languages completing the Old and New Testament lessons and graduated and become Deacon.
Persistent practice guided by the echo of the melodies of birds, Yared transformed himself to a great signer and composer as well as choreographer. He prepared his Zema composition from 548 to 568 AD. All his compositions follow the three musical scales (Kegnit) which he used to praise his creator. This took place much earlier than the composition of the musical note using seven alphabetic letters within the Western World.
The above remarkable achievements clearly depict Yared’s level of hard work, talent and a vision to influence the future. Yared’s Zema composition that took 20 years itself is clear indication of his hard work, discipline, focus that are critical elements of problem solving. His work and achievements were visionary still significantly, influencing the Churches, music and art in Ethiopia and Eritrea until to date.